OpsisCX helps growing service businesses improve speed-to-lead, customer experience, and operational performance — combining hands-on contact center execution with the operations consulting expertise of our Turritopsis Consulting practice.
We started as Turritopsis Consulting — operations consultants who wouldn't leave a recommendation on a slide. We built the SOPs, implemented the systems, and ran the reporting ourselves. Our clients kept asking for one more thing: "can you handle the phones, too?" So we built a contact center team the same way we build operations — measured, documented, and accountable to outcomes. Today, that combination is OpsisCX: the only contact center BPO that helps you with your operations as well.
The name comes from Turritopsis — the jellyfish that can regenerate at any stage of life. That's what we believe about businesses: with the right workflows and tools, they can regenerate, adapt, and thrive at every stage of growth.
To help growing teams operate smoothly so they can scale revenue without burning out. We empower businesses through collaboration and innovation — streamlining operations, building clear SOPs, and designing automations that work quietly in the background.
To be the go-to partner for practical, durable operations systems that feel easy to maintain. With the right workflows and tools, businesses can regenerate, adapt, and thrive at every stage of growth.
Simple words, clear processes, open communication.
Systems succeed when people feel supported.
Smarter, faster, sustainable solutions through automation.
We keep our promises and deliver what we say.
Small, consistent improvements compound.
Results should be visible, quantifiable, and lasting.
100% U.S.-based. Operators, analysts, and agents who treat your business like their own.
Rebecca (Becky) JacksonCEO / Founder
Corinne KerperDirector of Operations
Brittney ThompsonBusiness Intelligence Manager
Breanna ReynoldsWorkforce Development & Training Manager
Sarah VanEppsQuality Assurance Manager
Alyssa EdwardsGrowth Manager
Kerri DenterAgent Success CoordinatorTell us what you need. We'll take it from there.
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